The agreement between you and Plenary.

The short version

The summary is a guide. If it and the full terms ever disagree, the full terms apply.

The agreement

These Terms of Service (the “Terms”) are a contract between you and [Legal entity name], a [Delaware corporation] doing business as Plenary (“Plenary”, “we”, “us”). They cover plenary.life, the Plenary application, and every related service we provide (together, the “Service”).

By creating an account or using the Service you agree to these Terms and to our Privacy policy. If you are using the Service for an organization, you confirm that you have authority to bind it, and “you” means the organization as well as you. You must be at least 18 years old.

If your organization has signed a separate agreement with us, that agreement governs wherever it and these Terms conflict.

What Plenary does, and does not do

Plenary maps the funding an organization can reach, scores its readiness, models its writing voice, drafts application materials for its review, and sends alerts about deadlines and matches. The layers of the Service — Mini Report, Full Report, Research, Resourcing, and Radar — are described on our website and may change over time.

Plenary does not:

• Submit applications, register you with funders, or act as your agent in any dealing with a funder.
• Guarantee that any funder will consider, accept, or fund an application, or that any match, deadline, or eligibility rule is complete or current.
• Give legal, tax, accounting, or investment advice. Readiness scores and recommendations are tools for your judgment, not a substitute for it.

Accounts

• Give us accurate information when you sign up and keep it current.
• Keep your credentials to yourself. You are responsible for everything done through your account, and you agree to tell us at once if you believe it has been used without permission.
• An organization’s admins control who joins its workspace, what they can see, and what happens to the workspace’s content. We act on an admin’s instructions for the organization.
• One person, one account. Sharing a login across people breaks the security model and these Terms.

Free and paid plans

• Free. The Mini Report is free and needs no payment method. We may change what the free layer includes, with notice.
• Subscriptions. Paid layers are billed in advance, [monthly or annually], at the prices shown at checkout. A subscription renews automatically at the end of each period until you cancel.
• Cancelling. Cancel any time in [Settings → Billing]. Cancellation takes effect at the end of the current period, and you keep access until then.
• Refunds. [State your refund policy — for example: fees are non-refundable except where the law requires, or a 14-day refund on the first annual payment.]
• Taxes. Prices exclude sales, VAT, and similar taxes unless the checkout says otherwise. Tax-exempt organizations should send us a valid exemption certificate.
• Price changes. We will give at least [30] days’ notice before a price change affects you, and it applies from your next renewal.
• Late payment. If a payment fails we will try again and let you know. If it stays unpaid for [14] days we may suspend paid features until it is settled.

Your content

“Customer Content” is everything you or your organization put into the Service: profile answers, documents, past applications, budgets, correspondence, and the rest. You own it.

You give us a limited, non-exclusive, worldwide licence to host, store, process, display, and transmit Customer Content — and to build prompts and drafts from it — solely to provide the Service to you and as the Privacy policy describes. That licence ends when the content is deleted or the account is closed, except for copies in routine backups until they expire.

• You confirm you have the rights you need to give us that licence, and that Customer Content does not break any law or anyone else’s rights.
• Keep your own copies. The Service is not an archive of record.
• We may remove Customer Content that we reasonably believe breaks the law or these Terms, and we will tell you when we do unless the law prevents it.

Drafts and AI output

Parts of the Service use large language models to produce readiness scores, match rankings, narratives, answers, and checklists (“Output”). Everything the model produced is labelled as drafted by Plenary.

• Output is yours to use. We claim no ownership of Output generated from your Customer Content. Similar prompts from other customers may produce similar Output, and we cannot promise Output is unique. [Confirm: this draft assigns Output to the customer.]
• Output can be wrong. Models misread figures, invent details, and miss context. You must review, edit, and verify every draft before you rely on it or send it anywhere. Never submit a figure you have not checked against your own records.
• You are responsible for what you submit. A funder receives what you send, under your name. Plenary is not a party to that submission.
• Not professional advice. Output is information, not legal, tax, accounting, or grant-writing advice, and it creates no professional relationship.

Acceptable use

Use the Service only for lawful purposes and as these Terms allow. In particular, do not:

• Misrepresent your organization, its finances, its programs, or its eligibility, to us or to a funder.
• Upload content you do not have the right to use, or that contains personal information you are not allowed to share.
• Scrape, crawl, copy, or bulk-export the Service’s funding data, scores, or match logic, or use them to build a competing product.
• Reverse engineer, probe, or interfere with the Service or its security, or access another organization’s workspace without permission.
• Resell, sublicense, or share access with anyone outside your organization, except people your organization has added to its workspace.
• Send spam, malware, or anything unlawful, defamatory, or infringing through the Service.
• Use the Service in a way that breaks a funder’s rules, an export-control law, or sanctions.

We may investigate suspected misuse and take any action the law allows, including suspending or ending your access.

Funders and third-party services

The Service links to funder websites and grant portals and can connect to third-party tools you choose. Each has its own terms and policies, which govern your use of it. We do not control those services, we are not responsible for them, and a link is not an endorsement. If a funder changes its rules or a portal goes down, that is between you and them.

Our intellectual property

The Service — its software, design, funding-data compilations, scoring and matching methods, documentation, and the Plenary name and marks — belongs to us and our licensors. These Terms give you a limited, revocable, non-transferable right to use the Service for your organization’s own work while your account is in good standing. Nothing here transfers any other right to you.

If you send us ideas or feedback, you agree we may use them without restriction or payment. We will not name you unless you say we may.

Confidentiality

Each of us may learn non-public information about the other while using or providing the Service. Each of us will use it only for the purposes of these Terms, protect it with reasonable care, and share it only with people and providers who need it and are bound to keep it confidential — or when the law requires disclosure, with notice where allowed. This does not cover information that is public, already known, or independently developed.

Privacy and data

Our Privacy policy explains what personal information we collect and how we use it, and our Cookies and data policy explains how to opt out of what is optional. Both are part of these Terms.

Where you use the Service for an organization, we process personal information inside its workspace as the organization’s processor. Organizations subject to the GDPR or UK GDPR can request our data processing addendum at [legal@plenary.life or link]; once signed, it becomes part of these Terms.

Disclaimers

The Service is provided “as is” and “as available”. To the fullest extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

In particular, we do not warrant that the Service will be uninterrupted or error-free; that funding data, deadlines, or eligibility rules drawn from public and third-party sources are complete, accurate, or current; that any Output is accurate or suitable; or that using the Service will lead to any grant, award, or other outcome. Some jurisdictions do not allow these exclusions, so some may not apply to you.

Limits on liability

To the fullest extent the law allows, neither we nor our suppliers will be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost revenue, lost funding, lost data, or lost goodwill, arising out of or related to the Service or these Terms, however caused and under any theory of liability, even if we were told such damages were possible.

Our total liability for all claims arising out of or related to the Service or these Terms will not exceed the greater of the amount you paid us in the twelve months before the claim arose or [$100]. These limits do not apply to liability that cannot be limited by law, and nothing here limits your rights as a consumer where consumer law applies.

Indemnity

You will defend and indemnify us, and our officers, employees, and providers, against claims, losses, and reasonable legal costs arising from your Customer Content, your use of the Service in breach of these Terms or the law, or anything you submit to a funder. We will notify you promptly of a claim, let you control the defense, and cooperate at your expense; we may participate with our own counsel.

Ending the agreement

• By you. Close your account at any time in Settings. Fees already paid are handled under section 05.
• By us. We may suspend or end your access if you materially breach these Terms, do not pay, create legal or security risk, or if we discontinue the Service. We will give notice and a chance to cure where that is practical; for serious breaches we may act immediately.
• Your data afterwards. For [30] days after the account closes you can export Customer Content on request. After that we delete it as the Privacy policy describes.
• What survives. Sections 06 (as to backups), 07, 10, 11, 13, 14, 15, 18, and 19 survive the end of the agreement.

Changes

The Service will change; that is the point of it. We may add, alter, or retire features, and we will tell you before removing something you pay for.

We may also update these Terms. Every version carries its effective date at the top. For a material change we will email account owners or show a notice in the Service at least [14] days before it takes effect. If you keep using the Service after that date, the new Terms apply; if you do not agree, close your account before then.

Governing law and disputes

These Terms are governed by the laws of the State of [State], without regard to its conflict-of-laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

If we have a dispute, we each agree to try to resolve it informally first: write to [legal@plenary.life] with a description and we will talk within [30] days. If that fails, the dispute will be resolved [in the state or federal courts located in County, State, and each of us consents to their jurisdiction / by binding arbitration under the rules of the American Arbitration Association, on an individual basis, in City, State]. Either of us may seek an injunction in any competent court to protect intellectual property or confidential information.

To the extent the law allows, each of us waives any right to bring or join a class or representative action against the other.

General terms

• Entire agreement. These Terms, the Privacy policy, the Cookies and data policy, any order or checkout page, and any signed agreement with your organization are the whole agreement between us about the Service.
• Assignment. You may not assign these Terms without our written consent. We may assign them to an affiliate or a successor in a merger, acquisition, or sale of assets.
• Notices. We will send notices to the email on your account. Send yours to [legal@plenary.life] or the postal address in section 20.
• Waiver and severability. Not enforcing a term is not a waiver of it. If a court finds a term unenforceable, the rest of the Terms stay in force.
• Force majeure. Neither of us is liable for delay or failure caused by events beyond reasonable control, other than payment obligations.
• Export and sanctions. You confirm you are not on a US or other government restricted-party list and will not use the Service in breach of export-control or sanctions law.
• No third-party beneficiaries. These Terms create rights only between you and us.

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